Göttingen State and University Library’s Strategy 2018-2021

In the coming years, Göttingen State and University Library will raise its profile as a reliable institution for high-class scholarly information and as an indispensable partner for digital services on the Göttingen Campus. As a place, it will be open, helpful and innovative; at a local, national and global level, it will foster knowledge as a public good.

Strategy as a continuous practical activity

To implement our strategy, we have established an annual cycle that allows us to plan specific projects for the year ahead. We publish all our projects on the internet, where they are open to comments and suggestions to enable interaction. Our strategy for 2018-2021 provides the basis for an effective innovation process with stakeholders from inside and outside of the library. Thus, Göttingen State and University Library becomes a learning institution continuously integrating upcoming user needs into its services that evolve around learning, teaching and research.

Overall goal: Quality of Service as a trademark

Our overarching goal for the years 2018-2021 is to further develop our trademark of service quality. Together with students, teachers and researchers we will develop an understanding of how to measure service quality in the 21st century. Firmly enshrined expectations around the printed book and the library building are key factors for the trust that libraries enjoy. Göttingen State and University Library has established itself as a driving force in digital transformation. In an active dialogue with our stakeholders, we will develop (a) a simple and comprehensible service description, (b) service quality and key performance indicators, and (c) models on how to implement and advance these indicators and services.

We have defined five specific strategic goals:

1. Learning and Research Environments “Enhancing open spaces for working and information”

Increase the range and accessibility of individual workspaces and information delivery services in our library buildings and on the internet.

Measures for 2020

  • Cooperative service offer with (campus) partners – Customer-oriented services and services co-designed by users beyond the boundaries of organisational structures and facilities
  • Development of hybrid analogue-digital learning and research locations – Increasing the quality of stay, diversity and attractiveness in the form of different working, learning, research and communication environments supported by technical infrastructure
  • Content consulting for technical infrastructure and literature supply – Support for the effective use of digital tools and infrastructure for learning, teaching and research
  • Teaching digital literacy, including information and media practice – teaching a reflective approach to (digital) content, data and environments in learning, teaching and research; advice beyond literature research and management: (research) data management, scientific writing, publishing, legal framework in a one-stop shop
  • Intuitively usable self-services – literature supply and provision of learning and research-supporting infrastructure
  • Cultural change in working together – taking personal responsibility, working together in a spirit of trust, creating and maintaining a balance between service and development and mutual appreciation of work performance and people, transparent action

Other planning 2020

  • Qualitative and quantitative expansion of learning and research locations

    • Completion of the ‘Digital Creative Space’ in the Central Library as a platform for interdisciplinary cooperation
    • Cooperative expansion of the service landscape in the Central Library

  • Optimization and expansion of self-service

    • Self-service return stations in the Central Library
    • Self-service cash desk in the Economics & Social Sciences Divisional Library

  • Digital literacy

    • Evaluation of information and media literacy programmes
    • Expanding services, testing new formats for acquiring digital literacy

2. Provision of academic literature “maximizing open access”

By further developing local, national and international services, we will increase the ratio of open access in scholarly information.

Measures for 2020

  • Development of Open Access publication in licensed journals
  • Offering digital publishing content that is no longer available via a separate Internet platform (‘self-hosting’)
  • Optimization of user-friendly access to e-media
  • Services for inventory management in the university library system

Other planning 2020

  • Expansion of the Center of Competence for Licensing of Electronic Resources and Print Material
  • Transformation of journals and e-books into Open Access

3. Publication Services “Foster visibility for Göttingen research results”

Foster services for high-class publications with international impact and develop useful KPIs for conventional and innovative scientific communication.

Measures for 2020

  • Completion of concept development for scientific journals at Göttingen University Press and within the library service portfolio (continued from 2019)
  • Further development of GRO.publications

Other planning 2020

  • DINI certification of the Göttingen repositories
  • Concept for the collection and presentation of metrics at the Göttingen repositories

4. Research Services “Shaping digital research together”

Systematically establish and innovatively develop Göttingen State and University Library’s participation in research and teaching on digital content and methods on Göttingen Campus. We pursue this goal in the eResearch Alliance.

Measures for 2020

  • Creating an concept for PI allocation at the Göttingen location
  • GRO.data in regular operation in closer connection with GRO.publications
  • Launch GRO.instruments and GRO.plan
  • Roadshow on campus with research services (mostly eRA-based)
  • Standardization of XML data for different publication formats at the Göttingen State and University Library

Other planning 2020

  • Create concept for the technical connection of EPIC handles and DataCite DOI
  • Continuation of the cooperation with the Göttingen Academy of Sciences and Humanities
  • Establishment of CLARIAH as a central association of humanities research infrastructures in Germany

5. Cultural Heritage “Spreading digital collections”

Deeper development of the historic collection of the library (prints, manuscripts, unpublished works) for research and teaching by providing metadata, digitisation and digital services.

Measures for 2020

Special collections

  • Exhibition on the 250th anniversary of the donation of Johann Friedrich Armand von Uffenbach (1687-1769)

Digitisation of historical collections

  • Workflow and repository for digitised bindings and provenance marks
  • Digitisation and online publication of medieval manuscripts
  • Digitisation and online publication of parts of the Gauss legacy

Restoration and conservation

  • Development of an Integrated Pest Management (IPM) for all locations of the Göttingen State and University Library

Other planning 2020

Indexing in the special collections

  • Establishment of a ‘provenance indexing in the special collections’ business

Political goal: “Contributing to a global information commons”

Göttingen State and University Library leads and participates in many third party funded projects that are part of the fulfilment of its strategy for 2018-2021 and contribute to a global information commons. We are invested in political groups on scholarship and in scientific management to learn from others, share valuable experience and master the digital transformation together. Our commitment for a research-friendly information infrastructure will be further developed – locally, regionally, nationally and internationally.