FAQ - Frequently asked questions

Here you will find answers to some of the most frequently asked questions.
If your question is not answered here, please feel free to write us via information@sub.uni-goettingen.de (email).
We update the questions and answers regularly.

What are the restrictions for on-site use?

Our locations as well as the Learning and Study Building (LSG) of the University of Göttingen are at your disposal with these offers during their opening hours:

Central Library

  • As of 30 March 2021, the Central Library provides a total of around 160 individual workstations on the ground floor and on the first and second upper floors for students and scientists of the University of Göttingen, including 10 PC workstations. Printing, copying and scanning facilities will also be available on all floors. Please note that the short- and long-term work booths will still not be available for use. Group work will also continue to be unavailable. Checkroom and locker areas remain inaccessible.
  • As of 19 April 2021 the LRC will provide approximately 20 individual workstations during these service hours: Mon, Wed and Fri from 10:00 to 16:00, Tue and Thu from 10:00 to 18:30, Sat and Sun from 13:00 to 16:00.

Divisional Libraries

  • All divisional libraries will be closed for use until 2 May 2021 - exceptions include limited lending service and printing, copying, and scanning capabilities on a few machines at each location.

Historical Building

  • The Historical Building is closed until 2 May 2021.

Learning and Study Building (LSG) of the University of Göttingen

  • As of 15 March 2021, the LSG provides 65 individual workstations for students (including PhD students) of the University of Göttingen.

For contact information collection purposes, we use the ‘Darfichrein’ (May I come in?) software.

Due to the Lower Saxony Corona Regulation of 25 January 2021 our users are required to wear a medical mouth-nose cover – even after taking the workplace.

We will remain reachable and many of our services will be available as usual, you can find up-to-date information in our service monitor.

Current regulations on lending and return

In the Central Library and in the Divisional Libraries we offer you a limited lending service.

In addition to our stacks, holdings from the open access areas are also available for loan. As of 30 March 2021, the open access areas of the Central Library is available for you to take out books yourself. Orders from the holdings of the Central Library will be made available at all locations listed below (except Economics and Social Sciences Divisional Library).

Returns of all borrowed items are still possible at all locations listed below.

Which services are currently available?

Our service monitor provides an overview of the services currently available at our library. Here you will find a list of contact persons, areas of responsibility and links to further information.

Can I order media via inter-library loan?

Yes - Inter-library loan orders can be picked up or returned at the Central Library. As of 30 March 2021, we also make interlibrary loans available there, which may only be used in the reading room areas. Microforms from interlibrary loans can then also be used by prior appointment at information@sub.uni-goettingen.de.

Until 31 July 2021 we will provide you with copies of articles and partial copies from inter-library loan electronically as part of copyright law. This offer is made possible by a temporary exemption from VG WORT and VG Bild-Kunst.

Can I order reference copies?

As of 30 March 2021, the open access areas of the Central Library is available for you to take out books yourself.

Can I return books by post?

Yes, please send the books to our freight and parcel post address:

Niedersächsische Staats- und Universitätsbibliothek Göttingen
Platz der Göttinger Sieben 1
37073 Göttingen

Are reminders and fees incurred during the lockdown?

As of 14 January 2021 our standard loan periods and overdue fines apply.

How can I pay my outstanding overdue fines?

Please pay your reminder fees at our self-service tills or alternatively use the following bank details for this purpose:

Norddeutsche Landesbank Hannover
Account holder: Georg-August-Universität Göttingen
IBAN: DE49250500000106032725
SWIFT: NOLADE2HXXX

I have forgotten the password of my library account, what can I do?

To request a new password, click on the link 'Request a new password' in your SUB user account and enter your SUB user number (0007..., found on your student or university ID) in the form that appears. A new password will now be sent to your e-mail address.
This newly sent password is a temporary password that you have to change to a personal password in your SUB user account.

Can I register again as a private person?

No, unfortunately this is not possible until 2 May 2021.

I would like use a workstation. What are the current options for this?

Currently, working on site is not possible. Exceptions are:

  • Central library as of 30 March 2021: approx. 160 individual workstations for students and scientists of the University of Göttingen and LRC as of 19 April 2021: approx. 20 individual workstations
  • Learning and Study Building (LSG) as of 15 March 2021: 65 individual workstations for students (including PhD students) of the University of Göttingen.

Unfortunately, further workstations cannot be made available until 2 May 2021.

Are the PCs available for use?

As of 30 March 2021, we will offer you a total of 10 PC workstations in the Central Library and as of 19 April 2021 in the LRC approx. 20 workstations. Unfortunately, we cannot offer this service at our other locations.

Can I print at the library locations?

As of 30 March 2021, we offer printing, copying and scanning facilities for individual use on all floors in the Central Library.

Until 2 May 2021,
limited use of the multifunctional devices for printing, copying, scanning will be available at the divisional libraries at some devices per location. Printing is only possible by sending print jobs from your own terminal device or USB stick. Unfortunately, PCs for sending print jobs on site cannot be provided.

Where can I use microfiches and microfilms and scan them?

Until 2 May 2021, use of microforms in the Central Library is only possible by prior appointment at information@sub.uni-goettingen.de.

Are the self-service tills available?

Yes. Accessible devices are also available in the Central Library and in the foyer of the Cultural Studies Centre.

Why can my suggested e-book not be purchased?

Not all e-books can be acquired by libraries from publishers, but are sometimes limited to private use. Technical conditions, licensing terms or pricing (because e-books are sometimes significantly more expensive) can also make the purchase difficult or even impossible.
Each of your suggestions will be examined by us for possible acquisition and we will try to implement them accordingly. We try to provide you with the literature you need in a timely manner, especially in the current situation.

How can I access the library´s electronic resources university member?

You have the possibility to connect to the university network via VPN so that you can access the licensed e-media. An alternative access path is provided by our HAN servers, which grant you access via a login with your library´s user account information.

On our overview page for off-campus access you will find all information and video tutorials on both access options.

eDiss-Service - Where can I hand in my dissertation copies?

The publication of electronic dissertations via the eDiss service is still possible. The corresponding printed  copies must be submitted by post.

Please use one of the following addresses:

  • Letter post:
    Niedersächsische Staats- und Universitätsbibliothek Göttingen
    eDiss -
    37070 Göttingen
    Deutschland

or

  • Freight or parcel post:
    Niedersächsische Staats- und Universitätsbibliothek Göttingen
    eDiss -
    Platz der Göttinger Sieben 1
    37073 Göttingen
    Deutschland

Can I access licensed electronic ressources as a private user?

No, for licensing reasons, these are unfortunately only available to members and students of Göttingen University.

Do you offer additional electronic resources due to the current situation?

Yes, on our website 'Additional and test offers' you will find offers that are updated daily and are temporarily activated by the publishers. However, these may not be listed in the Göttingen University catalogues if we cannot guarantee permanent access.