FAQ - Frequently asked questions

Here you will find answers to some of the most frequently asked questions.
If your question is not answered here, please feel free to write us via information@sub.uni-goettingen.de (email).
We update the questions and answers regularly.

What are the restrictions for on-site use?

Proof of 3G in the winter semester 2021/22: From 1 October 2021 to 31 March 2022, the so-called 3G proof requirement will apply in all university buildings: your access to the buildings will then be conditional on you being able to provide proof of 3G (vaccinated - recovered from coronavirus - tested).

By entering the locations of the SUB Göttingen you confirm this status. We reserve the right to conduct random checks. You can find more information at the website Organisation of Teaching in the Winter Semester 2021/22.

Please comply with the general hygiene rules.

For contact information collection purposes, we use the ‘Darfichrein’ (May I come in?) software.

From 19 November 2021, all our users will be required to wear a medical mask at all times, even at the workplace and when observing the minimum distance.

Please also note the maximum number of people allowed in each case for group work.
As of 6 December 2021: Group work will only be possible in the Learning and Study Building, and will no longer be permitted in the Central Library and Divisional Libraries.

Which services are currently available?

Our service monitor provides an overview of the services currently available at our library. Here you will find a list of contact persons, areas of responsibility and links to further information.

Can I borrow and return media?

Yes. In addition to our stacks, holdings from the open access areas are also available for loan. The open access areas of the Central Library is available for you to take out books yourself. The self-pickup area in the Central Library is also open again for picking up orders from the stacks. To borrow books, you will need your password in addition to your student ID or library card. If you are not yet familiar with this service, we recommend that you read the instructions and video tutorials on the page Borrow, Renew, Return.

Can I order media via inter-library loan?

Yes - Inter-library loan orders can be picked up or returned at the Central Library. We also make inter-library loans available there, which may only be used in the reading room areas. Microforms from inter-library loans can then also be used by prior appointment at information@sub.uni-goettingen.de.

Can I return books by post?

Yes, please send the books to our freight and parcel post address:

Niedersächsische Staats- und Universitätsbibliothek Göttingen
Platz der Göttinger Sieben 1
37073 Göttingen

Do reminders and fees apply?

Yes - our standard loan periods and overdue fines apply.

How can I pay my outstanding overdue fines?

Please pay your reminder fees at our self-service tills or alternatively use the following bank details for this purpose:

Norddeutsche Landesbank Hannover
Account holder: Georg-August-Universität Göttingen
IBAN: DE49250500000106032725
SWIFT: NOLADE2HXXX

I have forgotten the password of my library account, what can I do?

You can request the password from your user account by clicking on ‘Request new password’. Please enter your SUB user number (0007..., found on your student or university ID) in the form that appears. A new password will now be sent to your email address. This newly sent password is a temporary password that you have to change to a personal one within 24 hours in your SUB user account.

Can I register again as a private person?

Yes, it is possible.

I would like use a (PC) workstation. What are the current options for this?

The following offers are available to you. Group work is possible at many locations of the Göttingen State and University Library. Please note the maximum number of persons allowed in each case as well as the applicable hygiene regulations.
As of 6 December 2021: Group work will only be possible in the Learning and Study Building, and will no longer be permitted in the Central Library and Divisional Libraries.

Central Library

  • provides a total of around 300 individual workstations on the ground floor and on the first and second upper floors, including 25 PC workstations
  • 20 individual workstations in the LRC (Mon, Wed und Fri from 10:00 to 16:00 -  Tue and Thu from 10:00 to 18:30 - Sat and Sun from 13:00 - 16:00)
  • as of 2 August 2021: 42 long-term carrels for PhD Students
  • as of 2 August 2021: 25 short-term carrels for students
  • as of 2 August 2021: also reading room lockers on the 1st and 2nd floor

Divisional Libraries

  • Forestry Divisional Library

    • 26 workstations, including 7 PC workstations
    • 3 group tables for max. 2 persons each, 1 group room for max. 6 persons

  • Cultural Studies Divisional Library

    • 169 workstations, including 10 PC workstations
    • 4 PC stand-up workstations (at the Infopoints in Trakt A)
    • 24 long-term cabins for students and PhD students of the Faculty of Humanities who are writing a bachelor's or master's thesis or dissertation
    • 5 group rooms for max. 2 persons each, 2 group rooms for max. 3 persons each

  • Medical Library

    • 122 workstations, including 24 PC workstations

  • Physics Divisional Library

    • 25 workstations, including 7 to 8 PC workstations
    • 2 group rooms for max. 3 persons each

  • Economics &  Social Sciences Divisional Library

    • 150 workstations, including 14 PC workstations
    • 5 group tables for max. 2 persons each


Waldweg Library

  • 30 workstations, including 7 PC workstations (ground floor)
  • 1 group room for max. 2 persons, 1 group desk for max. 4 persons

Historical Building

  • 9 workstations (Reading room Historic Printed Collections) - by prior registration by email
  • 6 workstations (Reading room Manuscripts and Rare Prints respectively University Archive) - by prior registration by email respectively email
  • 1 workstation (Reading room Map Collection) - by prior registration by email

Learning and Study Building (LSG) of the University of Göttingen

  • 208 individual study rooms for students and PhD students of the University of Göttingen, including 70 PC workstations
  • 70 group study rooms for students and PhD students of the University of Göttingen, for the most part with wall monitors - use in each case by a maximum of 2 persons
  • Permissible occupancy: The 1-person and 2-person rooms are available for single use only, 4-person and 6-person rooms are to be used with 2 persons each, 8-person and 10-person rooms with 4 persons each, 12-person rooms with 5 persons and the lecture room with 10 persons.

Can I print at the library locations?

Yes. In the Central Library we offer printing, copying and scanning facilities for individual use on all floors.

In our Divisional Libraries there are also extended printing, copying and scanning options for you. Please send print jobs preferably from your own terminal device or USB stick, as PCs for sending print jobs on site are still not available to the full regular extent.

Where can I use microfiches and microfilms and scan them?

A use of microforms in the Central Library is possible by prior appointment at information@sub.uni-goettingen.de.

Are the self-service tills available?

Yes. Accessible devices are also available in the Central Library, in the foyer of the Cultural Studies Centre and in the Waldweg Library.

Why can my suggested e-book not be purchased?

Not all e-books can be acquired by libraries from publishers, but are sometimes limited to private use. Technical conditions, licensing terms or pricing (because e-books are sometimes significantly more expensive) can also make the purchase difficult or even impossible.
Each of your suggestions will be examined by us for possible acquisition and we will try to implement them accordingly. We try to provide you with the literature you need in a timely manner, especially in the current situation.

How can I access the library´s electronic resources university member?

You have the possibility to connect to the university network via VPN so that you can access the licensed e-media. An alternative access path is provided by our HAN servers, which grant you access via a login with your library´s user account information.

On our overview page for off-campus access you will find all information and video tutorials on both access options.

Do you offer additional electronic resources due to the current situation?

Yes, on our website 'Additional and test offers' you will find offers that are updated daily and are temporarily activated by the publishers. However, these may not be listed in the Göttingen University catalogues if we cannot guarantee permanent access.

eDiss-Service - Where can I hand in my dissertation copies?

The publication of electronic dissertations via the eDiss service is still possible. The corresponding printed  copies must be submitted by post.

Please use one of the following addresses:

  • Letter post:
    Niedersächsische Staats- und Universitätsbibliothek Göttingen
    eDiss -
    37070 Göttingen
    Deutschland

or

  • Freight or parcel post:
    Niedersächsische Staats- und Universitätsbibliothek Göttingen
    eDiss -
    Platz der Göttinger Sieben 1
    37073 Göttingen
    Deutschland

Can I access licensed electronic ressources as a private user from outside the campus network?

No, for licensing reasons, these are unfortunately only available to members and students of Göttingen University.