FAQ - Frequently asked questions

Here you will find answers to some of the most frequently asked questions. If your question is not answered here, please feel free to write us via information@sub.uni-goettingen.de (email).

Can I borrow and return media?

Yes. In addition to our stacks, holdings from the open access areas are also available for loan. The open access areas of the Central Library is available for you to take out books yourself. The self-pickup area in the Central Library is also open again for picking up orders from the stacks. To borrow books, you will need your password in addition to your student ID or library card. If you are not yet familiar with this service, we recommend that you read the instructions and video tutorials on the page Borrow, Renew, Return.

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Can I order media via inter-library loan?

Yes - Inter-library loan orders can be picked up or returned at the Central Library. We also make inter-library loans available there, which may only be used in the reading room areas. Microforms from inter-library loans can then also be used by prior appointment at information@sub.uni-goettingen.de.

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Can I return books by post?

Yes, please send the books to our freight and parcel post address:

Niedersächsische Staats- und Universitätsbibliothek Göttingen
Platz der Göttinger Sieben 1
37073 Göttingen

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How can I pay my outstanding overdue fines?

Please pay your reminder fees at our self-service tills or alternatively use the following bank details for this purpose:

Norddeutsche Landesbank Hannover
Account holder: Georg-August-Universität Göttingen
IBAN: DE49250500000106032725
SWIFT: NOLADE2HXXX

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I have forgotten the password of my library account, what can I do?

You can request the password from your user account by clicking on ‘Request new password’. Please enter your SUB user number (0007..., found on your student or university ID) in the form that appears. A new password will now be sent to your email address. This newly sent password is a temporary password that you have to change to a personal one within 24 hours in your SUB user account.

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I would like to use a (PC) workstation. What are my options?

As of 1 April 2022 all workstations at all library locations and in the LSG will be available again to the usual extent.
Please comply with the general hygiene rules.

Can I print at the library locations?

Yes. In the Central Library we offer printing, copying and scanning facilities for individual use on all floors.

In our Divisional Libraries there are also extended printing, copying and scanning options for you.

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Where can I use microfiches and microfilms and scan them?

A use of microforms in the Central Library is possible by prior appointment at information@sub.uni-goettingen.de.

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Are the self-service tills available?

Yes. Accessible devices are also available in the Central Library, in the foyer of the Cultural Studies Centre and in the Waldweg Library.

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Why can my suggested e-book not be purchased?

Not all e-books can be acquired by libraries from publishers, but are sometimes limited to private use. Technical conditions, licensing terms or pricing (because e-books are sometimes significantly more expensive) can also make the purchase difficult or even impossible.
Each of your suggestions will be examined by us for possible acquisition and we will try to implement them accordingly. We try to provide you with the literature you need in a timely manner, especially in the current situation.

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How can I access the library´s electronic resources university member?

You have the possibility to connect to the university network via VPN so that you can access the licensed e-media. An alternative access path is provided by our HAN servers, which grant you access via a login with your library´s user account information.

On our overview page for off-campus access you will find all information and video tutorials on both access options.

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eDiss-Service - Where can I hand in my dissertation copies?

The publication of electronic dissertations via the eDiss service is still possible. The corresponding printed  copies must be submitted by post.

Please use one of the following addresses:

  • Letter post:
    Niedersächsische Staats- und Universitätsbibliothek Göttingen
    eDiss -
    37070 Göttingen
    Deutschland

or

  • Freight or parcel post:
    Niedersächsische Staats- und Universitätsbibliothek Göttingen
    eDiss -
    Platz der Göttinger Sieben 1
    37073 Göttingen
    Deutschland

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Can I access licensed electronic ressources as a private user from outside the campus network?

No, for licensing reasons, these are unfortunately only available to members and students of Göttingen University.

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